Buying instructions
🛍️ Guide to Enhance Your Online Shopping Experience with Us
To ensure a smooth and satisfying shopping experience, please take a moment to review the following guidelines:
📏 Size Matching Matters
• Each product includes detailed sizing instructions—please read them carefully before making a purchase.
• Do not order clothing that does not match both your height and weight. If you later request a return due to poor fit, we might not be held responsible.
• If an item matches your height but not your weight, it may arrive too loose or too tight. For a perfect fit, both measurements must align.
⏳ Shop consciously, don't hurry.
• Take your time to understand your size before placing an order.
• If an item doesn’t match your measurements, we strongly advise against purchasing it.
• In future updates, we’ll introduce automatic translation options tailored to your region or preferred language, making shopping even more accessible.
Order Updates & Tracking
We’ll keep you informed every step of the way. You’ll receive a text message or email (virtual receipt) for every update your order receives—from confirmation to shipping and delivery.
You can also track your order anytime, by yourself;
Simply visit our [Store- click on orders above - tracking page] and enter your order number and email. You’ll see real-time updates on your package status.
📚 Optional Reading:
Shopping online offers major advantages:
• Save time, energy, and travel hassles.
• Shop anytime, anywhere—just log in, choose what you love, and have it delivered to your preferred location.
However, it also comes with challenges:
• Incorrect size selection.
• Shipping delays due to unforeseen circumstances.
• Potential financial loss.
That’s why we’ve implemented solutions to address 90% of common issues, ensuring a more reliable experience.
If you're unsure about sizing, feel free to contact us—we’re happy to assist.
Size conversion depending on your country or region
The problem is that sizes standard is very different worldwide.
42 American shoes are not the same as European standard...
In the following pictures, the shoes are the same size but from different regions.
Be aware of that!
We can't change anything in that, the only thing we can do is to provide products description & conversion into your region. If the original product size is different from your region, you have to convert it.
🧠 Notes for our Global Customers
• India, Pakistan, UK: Use the UK column.
• Canada, UAE: Use the US column.
• France, Italy, Spain: Use the EU column.
Phone's Shortcut widget
We suggest adding a shortcut widget to your phone, in order to access faster.
Google can provide tuto.
📬 Stay Updated with Us
We highly recommend subscribing to our newsletter, especially if you’ve placed an order.
We’ll use the contact number you provided to send updates via WhatsApp, SMS, or email.
✅ Make sure your contact information is accurate and reflects the method you use most often.
UPCOMING UPDATES
-Translation in more languages
-Customer's account login via Google or Facebook
-Chat support in more languages
-Bringing back Express shipping option
-POD will be available
THANKS!
WWW.CUTTYDY.STORE
